- CLEAR AUDIO QUALITY: Take conversations on the go or on the road with confidence as your headset’s sophisticated noise-canceling microphones optimize your voice and minimize noise caused by wind, movement, and other background sounds.Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears.Audio Sensitivity:80 decibels.Compatible phone models:iPhone X
- CONNECTIVITY & MOBILITY: Connect your mobile device or tablet through Bluetooth and move freely with up to a 33 ft (10 m) range and up to 7 hours of talk time; and with multipoint technology, you’ll enjoy the convenience of having two phones connected at once.
- HANDS-FREE: Optimize every call as intelligent sensors pause music and direct calls to your phone or headset; with intuitive voice commands, you don’t even need to lift a finger—simply use your voice to answer or ignore calls, check battery level, & more.
- EASY-TO-REACH BUTTONS: Conveniently placed buttons let you easily access and control mute, volume, and power.
- STREAMLINED DESIGN: Slip it on and forget it’s there thanks to this headset’s ergonomic design; the included charging cord’s magnetic, snap-fit connection makes charging quick and easy.
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LAUNCH TECH INFO CO., LTD 2026
The Compari-Shopper –
This headset is not perfectly perfect in every way but it is the best that you can buy.This is the only headset in the Plantronics lineup listed as having “premium” quality sound. It is Plantronics’ flagship headset. Plantronics is the industry leader in earpiece headsets. If you are looking for the highest-quality headset you can buy, look no more. You have come to the right page.The primary complaint I’ve read about on the Plantronics customer service site is that after two years the battery will die a natural death due to old age. So do realize that this will not last forever. If your battery dies while the headset is under warranty, that’s too soon and Plantronics will replace it. If your battery dies in less than 2 years but out of warranty, Plantronics is currently offering customers substantial discounts to buy replacements. (Save your receipt! Scan it if you’re paperless. Or buy it from Amazon where they will keep a record for you.)I just bought my second one – the first lasted about 4 years for me with light use. I did read that some can get extra life out of their battery by putting the headset into a ziploc and then into the freezer overnight… so if you’re here for a replacement, you might try that first and buy a little more time. I got a few extra months out of mine by discarding the (optional accessory) case I was using to charge it and by charging it directly through the OEM cord that came with it (so save that too!).WHAT YOU GET:Packaging is Easy to Open: there is a large sticker sealing the opening to the smallish box closed. That is easily cut with a pair of scissors. Then pull out the cardboard wings that are tucked into slots on each side of the front of the box and open it up.- Plantronics headset (battery is permanently installed)- Proprietary charging cord with separate wall plug- Two additional ear plugs — larger and smaller than the one preinstalled on the headset- Foam covers for the ear plugs, to use or not as you prefer- Instruction Booklet- Instructions on Firmware Update- Safety Warnings- Some stuff in another languageThe cord is USB on the wall end and proprietary on the headset end (only matches the headset). That means that you can plug the cord into the computer to get firmware and software updates from Plantronics (which is the first thing that they recommend you do upon unpackaging your headset). The cord is short, just under 10″ long (without the connectors).It’s easy to change the ear plugs in and out so that you can try different sizes. You just press in and turn to the left. To insert one, you press in and turn to the right. (All of this is in the instruction book.) I found that I could use the small or the medium. I’m a 5’7″ woman who weighs more than she should but you wouldn’t hate sitting next to me on a plane. The ear plug sits loosely just inside your ear. You may not even feel it. It’s definitely not a snug fit and you will hear surrounding sounds in both ears. What keeps the headset in place is the rest of it, not the ear plug.The boom mic is adjustable. I found it was directly pointed toward my mouth in it’s lowest position.The device has a call button on the round part, from which the boom extends. That’s for taking and ending calls if you don’t want to use voice commands, which also work. On the underside of the boom is another button that mutes calls among other things. There is a volume rocker on the upper back part of the largest part of the device — the part that goes behind the ear. And below that is the on/off switch. At the bottom of the back is the charging connector — just a bit of recessed coppery looking metal.It reads “Plantronics” in very subtle small pale gray lettering at the bottom of the largest part of the device, on both sides. You can see where it is in the small shiny black part at the bottom of the picture.If you have the right expectations (it’s not a magic genie… It may only last for two years… A very few of them will be defective and will require replacement…), you will be delighted with your purchase. You will not find better sound quality anywhere else. If you are used to music headphones, the looser, more open feel of the headset in your ear (or barely touching the front of your ear), might take some adjustment.I highly recommend this product and am confident that, if after reading this review you still want it, you will not be disappointed.UPDATE: One feature I have come to really appreciate is the voice commands. Some parts of my house get spotty cell phone reception. So, when I’m wearing the headset (during work hours), I always leave my phone in a “good reception area” of the house. If a call comes in, I don’t have to rush back to the headset to pick it up, I just say, “answer” and the headset picks up the call. If the caller is in my address book, the phone will announce who’s calling. If I’m silent or say “decline,” the call is not picked up.
JasonM –
This headset has been on the market for quite some time, but it’s a really nice headset by a company that excels in noise cancellation for headset calling. This works nicely, I’ve owned at least 3 over the years, and keep bying them due to the quality of calls and comfort and fitment. Nice battery life on them lasts about 5-6hrs or so of talking on a charge, longer on standby. Cancels out background noise nicely, and has been loud enough for my liking.
Michael K. Stewart –
I purchased my first Voyager Legend a few years ago. The sound quality is excellent, pairing is easy and the connection is generally stable (although sometimes there are disconnects from the connected device, that rarely happens while a call is in progress). That’s precisely why, notwithstanding the problems reported below, I keep buying them.The first one I bought worked great with my phone and, when we all went remote during the pandemic, also paired it with my computer for video conferences. Everything was great for a while but eventually people started complaining that my voice was breaking up. So, I thinking that it might be related to having the headset paired to two devices, I bought a second one, leaving the old one paired only to my computer and the new one paired only to my cell phone.That worked fine for about two years. Then people started complaining that my voice was cutting out on the headset paired to my cell phone. So, basically, similar problems as with the first headset. Because these headsets are used entirely in my home, I don’t believe this is due to environmental factors. I just believe that, after a while, the headsets stopped working as well as they did when first purchased.But it is a testament to how much I like them that I bought another one to pair with my cell phone. No complaints as to sound quality from callers so far. Hopefully this one will last me a year or two.Tip: the included charging cable is handy – micro USB on the end that connects to the wall outlet and the end that connects to the headset is proprietary. If you have the extra cash, strongly suggest purchasing the charging case, which keeps the headset charged and ready for use at all times.
B. Osiek –
I love the features of this device. It has voice commands that allow me to use my iPhone completely hands free. I can listen to incoming texts, send texts, make phone calls and even ask directions and get information from my phone without touching my phone. It has clear sound and, with the right earpiece, it comfortable on my ear. I wear eyeglasses all day long that have thick earpieces. Because of this the earpiece does not sit “under” my glasses, but “beside” the earpiece of my glasses. This makes the unit sit on my ear a little differently than I think it should. However, it will still stay on my ear all day as long as I don’t bump it or move my hair around it too much. (I am a female with long, full hair.) The device can become dislodge off my ear and I have to put it back on. Although annoying at times, I believe it is caused more by my large ear piece on my glasses than the design of the headset. It connects to my phone instantly with no delays. I also like the verbal indication of my battery power level. It charges easily although the cord could be longer. I set my earpiece on a desk with the power plug also on the desk. The cable to charge is only 1 ft long so I don’t know of any other way it could be charged.I use this to stream music from my phone. I noticed that you can’t give voice commands while the music is playing. You must pause the music (or podcast) before using voice commands. I also plug my iPhone into the USB of my car while I am driving to charge the phone and listen to music at the same time. The earpiece will NOT work while the phone is connected to my car. I have to unplug the cable to my iPhone before I can use the voice commands or stream through the ear piece. If I receive a phone call while plugged into the car, I CAN answer the call through the earpiece.All in all, I love the versatility of the headset.I am COMPLETELY deaf in my right ear so I wear the headset on my left side. The best part is I can still hear in my left ear while wearing the headset. This is extremely important to me as I can still have conversations with people or hear other sounds while wearing the headset. The ear piece does NOT block the hearing in my ear. So it is NOT an ear “plug” that sits down inside the ear canal. I have worn this all day and don’t notice it’s presence when I’m not using it.This is the first Bluetooth earpiece I have ever owned. I used ear buds with a wire plugged into the phone before. Since I’m deaf in my right side I didn’t need the right side of the earbuds plugged in but needed the microphone on the wire on the right side to have phone conversations. The ear buds blocked my hearing so I couldn’t hear other people while they were in my ear. This headset has been wonderful at eliminating that problem and is MUCH more comfortable to wear. Makes me ask why I didn’t get one of these a long time ago.I read other reviews that commented on the poor charging connection. Apparently, that has been fixed because my charging cable “snaps” in place and is held tightly to the device while charging. I have had no charging problems.
JB –
I can’t even begin to count how many different bluetooth headsets I’ve tried. This has been the best one, by far. While it is expensive, consider the amount of money and time that you can waste by trying out less expensive headsets. Over the years, I’ve probably spent several-fold the cost of this one on various sets; each one of them having had “I can’t hear you” or “can you repeat that” being reverberated through their earpieces, over and over.Equipment I’ve used this with:1. Iphone 4S – Great!2. Cisco SPA525G2 IP Phone – Great!3. Mac Mini – Great!Pros:1. The people whom I’ve spoken to have not had any issues hearing me. People have even made note of the transmission clarity.2. If you’re away from your phone, it will announce who’s calling.3. Fairly comfortable. You have to play around and figure out which of the included earpieces is right for you, but once you do, then the device is decently comfortable. I’ve even worn glasses with it and it’s been fine.4. Can connect to 2 devices simultaneously, but can apparently remember more than 2 devices. The earpiece can connect to any two of the three devices (that I listed above) without any re-pairing.Cons:1. Sometimes a little slow to pick up a signal. For example, from the time I press the talk button, and until it connects to my Cisco phone, a few seconds have elapsed. Not the end of the world, though.2. Price. I have to admit that I was extremely apprehensive about spending this amount on a headset, given the experiences that I’ve had with other ones. But it’s like dating…you may go out with a bunch of people whom you don’t connect well with, but then you find a person who’s awesome.3. It can occasionally be difficult to hear the person with whom I’m speaking to, but 90% of the time, I don’t have this issue. So for that remaining 10%, I can’t necessarily say that the headset is at fault. There are many other possible variables to factor in.Tips:1. Don’t waste your money on the desk dock thing. If you get a piece of double-sided foam mounting tape (I like the Scotch 3M kind), you can just stick the charging end onto your desk. The earpiece will easily drop on to it and stay there. Remember, it’s a magnetic charger, similar to how apple does their macbook chargers.Notes:1. I haven’t gotten to try this in the car since my car has a bluetooth system built-in. Haven’t gotten to try it outside yet either. But even in a moderately noisy office, it’s good.2. Like all bluetooth devices, this does have a relatively short range. Not the headset’s fault. In an open space, the range actually is decent.3. I’ve been using this for about 5 weeks now. I’ll update my post should things change.4. If you’re using this solely in an office environment, then you’re better off getting a “DECT”-type headset. You’ll get even better range and clarity.
dalepres –
I bought this for my wife but she’s not thrilled with it. It’s a little heavy – perhaps twice the weight or more of the Voyager 520s she has used for years. It doesn’t have the in-the-ear fitting, it’s more up-to-the-ear. I think that will just take some getting used to.My wife isn’t really excited about it but I think that it announces callers by contact name rather than by number is pretty cool – especially when you can’t immediately reach or find your phone. Voice answer is good, too, but takes a little practice to satisfy the voice recognition in the headset.So, why 3 stars instead of 4 or 5? The proprietary charging system is why. After having spent years buying expensive proprietary charging devices, especially expensive when buying car chargers, for Plantronics headsets I had hoped that Plantronics had joined the rest of the industry in using micro-USB for charging like my Motorola HX550 does. Instead, I find myself having to buy a bunch more proprietary chargers. The charger cable connects magnetically and is easily dislodged, leaving you with an uncharged headset.Even worse – terrible, even, is that the charging cable is only about 1 foot long! That means that you have to plug the thing in and reach to the floor just about to get to the headset. I don’t know about you, but I don’t have tables 12 inches off the ground right next to my outlets. Hanging a magnet connection by the heavy headset pretty much means the headset is on the floor. This charging system is just about the stupidest thing I have seen in cellular phone accessories. So.. that’s why 3 stars.Update 7/12/14. After having this a few months I have to update. No longer is it worthy of even 3 stars but it’s not quite bad enough to get one star since I haven’t yet thrown it away. My wife eventually refused to use the headset and I got stuck with it when I lost my Voyager 520 – we had used those for years. What I found with the voyager legend is that, for all it’s high-tech features, it really fails as a functional tool. Voice recognition on the phone is broken. On the 520, redialing always redialed the last dialed number – what you expect from redial. With the Legend, redial is not redial; it’s dial. It dials the last call, inbound or outbound. So an incoming wrong number or telemarketing call breaks your redial to call back your office or wife. Redial on the legend almost never gets me to who it is that I want to talk. Even worse, with the Legend if your headset disconnects for any reason, just walking to the next room, redial will complain that there’s no number to dial. When I installed the Legend I had to approve it to access my call history on my phone but it doesn’t do anything useful with it. Even though it has access, the legend won’t figure out who the last call was once you’ve walked out of the room and back, disconnecting and reconnecting the headset.Also, my phone had voice dial that worked with the 520. With the Legend it interrupts the voice commands to try to handle it in the Legend rather than the phone making voice dial on the phone impossible. We ended up getting my wife a Plantronics M55 for about 1/4 the price of the legend and she likes it fine even though it is more cheaply made and, therefore less comfortable than the Voyager 520. I’m more practical and won’t throw away the Legend; I’ll use it while it lasts but I won’t buy another nor will I recommend that anyone buy one.Update 8/26/2014. Ok, I’m going with the one star now. Because I use my mobile phone for work,, I need reliability and quality in a headset. The Legend has a sensor that detects when you put the headset on and take it off. Apparently it is not very reliable. As I wear the Legend in important phone calls, it would switch back and forth between headset and handset to the point that I had important customers complaining. The Legend is in the trash replaced with the 29 dollar M55. That’s about 150 dollars in headset and charging accessories/cables down the drain. What a waste.
Kirk C. Nelson –
ok first the device works great, sound quality if very good and battery life seems very good. now that that’s out of the way the charging cable is terrible, its supposed to be magnetic but it seems to have a very little magnetic attraction to the ear piece, some times it makes contact but for me mostly it doesn’t without help. this is not aided by the stupid way they did the charge indicator which flashes periodically, so you might get a couple flashes then walk away thinking its charging, comeback later only to find it hasn’t, if it just turned on while charging then changed color when done would have been better. I’m now using a rubber band, I don’t know if this is a general design flaw or just a problem with mine, maybe they left out a magnet during manufacture. not returning it because the sound is good and its very comfortable to wear for the entire day. careful not to forget you have it on and step into the shower, almost did twice.
NLS –
Update (2023-07-02):I’m leaving my previous review intact below and adding a few thoughts. Most of it still applies to some extent. But … this is the best headset I’ve ever had for my purpose, and I still can’t find anything better. I don’t talk on the phone any other way.Better? Noise cancellation and sound quality has been good on most of the 11 I’ve owned (yes, 11). I think some were counterfeits. Everyone can understand me on the other end, and many I’ve talked to had no clue I was going down the road (even with the windows down). The last one I bought was in December of 2022. I have two that still work fine. I don’t know if the most recent failure is one of the more recent purchases, or a very old one. It literally wore out. The last two that failed lost their skins. I bought my first one in April of 2016.I only have one reason for not upgrading to the 5200. I despise micro-USB. I love the magnet connector for these. I can just reach up and pull it off the charge cable and put it on my ear while driving with minimal distraction. I carry two on the truck within reach so that when one battery gets low the other is right there. I can even snap the charger on the headset without having to see it. Try that with micro-USB. So, if you have time and patience to fiddle with micro-USB, by all means get the 5200. It’s a better headset in every way, except for that.Poly seems to have migrated this headset over much better than they had at the beginning of 2023. There’s a new app, and it works. I haven’t tried to update the headset online with a PC since the end of 2022.If Poly would update this headset’s internals, and leave the size, shape, and charger intact, I’d pay more for that one than another one of these. If I knew that they had, I’d be buying one from their website. There are numerous SKUs of this headset. There’s no way for us mere mortals to know what the differences are, if any. I suspect that one or two of the FFP models were counterfeit, but I’m going to gamble again. The warranty will be out long before any problems become apparent. Then I’ll buy another one … or the Voyager Legend 2024.I am buying another one so I’ll have two spares. Only 2 of the 11 are left. I started keeping one at home too. My wife is still using a 5200, but she has a couple of these … somewhere.Previously (circa January 2023):I think I’ve purchased my last Legend, even though I haven’t tested it yet. It’s time to find something better, and that’s going to be hard. My ear fits these too well.Be aware that this headset appears to no longer be fully supported online. Plantronics is now Poly. I just downloaded the latest version of Plantronics Hub from Poly’s support site, which appears to be the remnants of Plantronics support site. When I run the Plantronics Hub and try to update the headset I get, “Plantronics Hub is unable to connect to the server.” I suspect that the update server no longer exists, though I can’t be sure. The most recent firmware version is v.109, and may be the last one. That doesn’t take away from the quality and usefulness of the headset at all. It’s still the best noise-cancelling headset I can comfortably wear. Driving a truck I wear one all the time.Having said all that, I have had issues with some of the ones I’ve purchased more recently, and my wife has too. Some of them don’t cancel noise as well as others, though they all come up as the same product, and the same firmware version. Early on, they were all flawless. Lately, they’re not. We’ve had a couple that failed before we managed to destroy them ourselves. And it’s possible that more modern devices don’t connect as well to the older version of bluetooth these support. This is a very good legacy product.Last note: My wife has one of the newer 5200s, and didn’t like it nearly as well as these.
Raleigh –
I’m a trucker…but I dislike the big headsets so many wear. If you have to get under your truck to check something out, and still need to be on the phone with a tech or a loved one…the big over-the-head sets can be bumped, or jostled off.These earsets are just over your ear…with the silicone ear part in your ear. You can still hear outside of the earset fine, which is what you want for safety…but it doesn’t fall off unless you’re really doing something rough.Lightweight, sounds good in BOTH directions (to listen, or to the person you’re talking to), but. .yes, there’s a but… the unit will usually talk to you when you first start it up..letting you know (after a full charge) that’s its good for 6 hrs. In fact it will be less. Maybe 3.5-4 hrs. It is just that way. I’ve dealt with this for many years of using this style.I rotate three of these on my phone, with the charging cases.It gets low, tells me it’s going to shut off soon, I turn it off, grab a charged one from another charging case, turn it on, and never hang up from the call, or lose the call, resuming it without a hitch. Putting the dead one in the charging case for later use.Using three allows them to last longer through their use. So they last about 3 years for me before they lose their real talkability time.Glad they are still available…a great design, and affordable to use. They come with a magnetic charge cord, that’s short, with a USB end, that plugs into a 3 Måmp charger…or buy the case… which charges an earset 2.5 times before IT needs charged again. Suggest also buying a set of replacement silicone ear set plugs, as they do wear out over use…and are easily replaced by a little twist n pull.A great overall purchase!!
Pete Lund –
Its easy to pair to a devise, and right out of the box, it paired and connected to my laptop-Windows 11. I have a dictation software on the laptop, and with this bluetooth device I can dictate quietly into a MS Word doc. I can walk around the room while dictating, and find very few errors – sometimes none.I have tried other headphones, bluetooth or hard connected headsets – but this plays well with Nuance Dragons Professional V 16 speech recognition software.If I were writing a book or brainstorming, this is perfect. It beats out the recommended bluetooth headset for Dragon, that headset cheap, easy to break while adjusting it to the ear, and that headset costs $150.Thumbs up!